Privacy Policy for TRC Services Pty Ltd
Effective Date: May 6, 2026
1. Introduction
TRC Services Pty Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://trcservices.co.za/) and engage with our electrical appliance repair services.
2. Information We Collect
We may collect and process the following types of personal information:
- Identity Data: Name and surname.
- Contact Data: Email address, telephone number, and physical address for service call-outs.
- Technical Data: IP address, browser type, and usage data collected via cookies to improve website functionality.
3. How We Use Your Information
Your data is processed only for legitimate business purposes, including:
- Scheduling and performing electrical appliance repairs.
- Processing invoices and payments.
- Communicating regarding service updates or inquiries.
- Complying with legal and tax obligations.
4. Data Protection and Security
We implement industry-standard security measures to prevent unauthorized access, disclosure, or loss of your personal information. Access to your data is strictly limited to employees and contractors who require it to perform their professional duties.
5. Disclosure to Third Parties
We do not sell or rent your personal data. We may share information with third-party service providers (such as payment processors or logistics partners) only to the extent necessary to complete our services. We ensure all third parties adhere to strict data protection standards.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
7. Your Legal Rights
Under South African law (POPIA), you have the right to:
- Request access to the personal data we hold about you.
- Request the correction or deletion of inaccurate or outdated data.
- Object to the processing of your data for marketing purposes.
8. Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain site features.
9. Contact Us
For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at:
TRC Services Pty Ltd
Website: https://trcservices.co.za/